If you know nothing about your staff other than their
job description, if you have trouble having a non-work meaningful conversation
with them, and if you do not know their first names, then you have work to do.
Here is a quick plan to correct this:
1. Monday.
Ask them how their weekend was and actually pay attention. If you have a lot of
employees alternate the weeks
2. Tuesday.
Ask how their week is set up and what projects they are working on. Inquire if
they need help with any of them. This shows you are paying attention to what
they are doing and are available if they need you
3. Wednesday.
Send a mid-week pep talk or check in to everyone, make the message about them
and their efforts (avoid sarcasm)
4. Thursday.
Week is almost ended, check on their projects but most importantly ask what fun
plans they have and listen
5. Friday.
People slow down on the last day of the week, so this is not the day to be a
hard case (but they still owe you an honest day’s work). Do you have a casual
Friday dress code or some kind of fun Friday activity? Make sure you say
goodbye to everyone before you leave or they leave (you should be last out)
Simple enough right? Then why isn’t this happening regularly?
Lesson from an MBA course.
Dr
Flavius A B Akerele III
The
ETeam
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