The Difference Between Being Busy and Creating Value
One lesson I've learned over the course of my career is that being busy and creating value are not the same thing. I've worked in education, healthcare, nonprofits, consulting, and the military. Despite their differences, I've noticed they all struggle with the same leadership challenge: confusing activity with impact. We've all worked with people who seem to be in constant motion. Their calendars are full, their inboxes never stop growing, and they always appear to be working. They're committed, dependable, and often put in a full day's effort. Organizations need people like this. But I've also worked alongside people who approach their work differently. They identify problems quickly, develop effective solutions, complete their responsibilities efficiently, and then move on to the next challenge. They're not trying to impress anyone or make others look bad. That's simply how they operate. The interesting part is that many organizations ...