Tuesday, May 23, 2017

Omission in the day and age of instant communication is dangerous

Let us look at this sentence: “I don’t like because of color”. If inserted into the wrong conversation in the right way, all of sudden you have an argument about racism. The whole sentence was really: “I don’t like this couch because the of the color”, a significant difference.

When people alter, or omit words from sentences, it can have a profound effect on a conversation, when leaders do this, it can have a devastating effect in general. Leaders who consistently keep their employees in the dark are fostering a culture that thrives on rumors because we all know that information gap will be filled by something. It is even more sad when the information that was withheld was not even vital!

If you want “buy-in" from your employees than you need to give them something to buy; if you want to have civil conversations then you need to check your sources before you quote. The standards of using references that are peer reviewed and reliable is not just for academia.

A lesson from a communication course. #communication #leadership #education

Dr Flavius A B Akerele III

The ETeam

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