A little while back, I spoke on the importance of treating
job interview candidates like the professionals they are; today I would like to
give my opinion on how to break the news to them that they were not hired.
There is so much “CYA” with companies that sometimes they
forget that basic manners go a long way to creating good will between the
company and unsuccessful candidates. If there is only one spot, then obviously only
one person can get hired, and candidates do understand this.
·
Do you give feedback to the candidates? Some basic feedback is useful because
perhaps that person can come back better and stronger next time
·
Do you send a form letter or personalize it? Poorly written form letters are quite frankly, insulting, especially when it is really
obvious.
·
Do you address them correctly in the letter? If the person is a Dr and you address them
as Mr./Ms., that is adding insult to injury and shows a lack of attention to
detail, not to mention class
·
Do you ignore them completely, and leave it to
them to figure out they have not gotten the job? Believe
it or not, this scenario happens quite a lot, and it is one of the most
unprofessional things you can do as a company hands down. It is a basic
courtesy that every candidate should be notified, and in a timely manner that
they have not been selected
Why do so many companies out there have such bad habits when
it comes to the interview process? It would be interesting to compare the
companies’ employee retention rate as well.
Moral of the story is, be polite, be kind, and be
informative. Candidates will appreciate it.
Dr Flavius A
B Akerele III
The ETeam